Privacy Policy

Last updated: 29 September 2026

This Privacy Policy explains how FORTUE UAE, part of Fortue Technologies (“Fortue”, “we”, “us”), collects and uses personal data through fortue.ae. We aim to handle personal data in line with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

Information we collect

• Enquiry details you submit through our consultation form: name, company, email, phone number, location, project type and size, services of interest and your message.
• Communications you send us by email, phone or WhatsApp.
• Technical data such as IP address, browser type and pages visited, collected by our hosting provider for security and performance. If we enable analytics in future, this policy and our Cookie Policy will be updated.

How we use it

• To respond to your enquiry and prepare proposals.
• To deliver and support projects you engage us for.
• To keep the website secure and prevent spam and abuse.
• To meet legal, accounting and regulatory obligations.

We do not sell your personal data. We do not send marketing messages without your consent.

Legal basis and consent

We process enquiry data with your consent (given when you submit the form) and to take steps at your request before entering into a contract. You can withdraw consent at any time by contacting us.

Sharing

We share data only with service providers who help us operate, such as website hosting and email, and only as needed. Where your project requires it, we may share relevant details with manufacturers, distributors or contractors involved in your project. Some providers may process data outside the UAE; where this happens we take reasonable steps to ensure appropriate protection.

Retention

We keep enquiry data for as long as needed to respond and follow up, and project records for as long as required for support, warranty and legal purposes. We delete or anonymise data when it is no longer needed.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, restrict or object to certain processing, and withdraw consent. To make a request, email info@fortuetechnologies.com.

Security

The website uses HTTPS encryption. Enquiries are stored in access-restricted systems. No method of transmission or storage is completely secure, but we work to protect your information.

Contact

FORTUE UAE · Dubai, United Arab Emirates · info@fortuetechnologies.com · +971 52 803 9459